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Cancellation Policy
Rehabilities requires at least a 12 -hours notice in the event of a cancellation. There is a $25.00 charge for a cancellation without proper notice. This charge also applies to a no-show. The charge will not be covered by insurance, but is your responsibility. The staff may exercise discretion in certain circumstances on a first "no-show" or improper cancellation. If you are a patient who is normally punctual and has some unforeseen problem, they may choose to overlook it the first time. However, a second such instance will be billed, and after a third and fourth such instance, we have to question your commitment to the program. When you don’t show as scheduled, three people are hurt: 1. You, the patient because you don't get the treatment you need as prescribed. If you are not here we can’t help you get better. 2. The therapist who now has an empty space in their schedule since the time was reserved for you. 3. Another patient who could have been scheduled for treatment if there had been proper notice. To cancel or reschedule your appointment please call 915-595-4500. After Hours: Please leave message
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